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Privacy Policy for Rob Garcia Garden Services

Privacy policy

 

Rob Garcia Garden Services is committed to protecting and respecting your privacy.

The purpose of this policy is to outline how your personal information is used when using this website, www.robgarciagardenservices.co.uk and any future work carried out as part of a service contract between Rob Garcia Garden Services and yourself.

Throughout this policy “I” or “myself” refers to Rob Garcia.

Please read this policy carefully to understand the views and practises regarding your personal information / data and how I use and treat it.

For the purpose of the General Data Protection Regulation, (GDPR) please be aware that Rob Garcia is the data controller.  If you have any questions or comments regarding this policy please contact Rob Garcia Garden Services either by email, robgarcia.gardenservices@btinternet.com, tel. 07470269784 or in writing to Rob Garcia, Rob Garcia Garden Services, 53 Blakelow Road, Macclesfield, Cheshire, SK11 7ED.

 

Acceptance

By accessing and providing contact information on my website you agree to the terms of this policy.  If you do not agree to the policy please do not provide any information on the contact page.  Any changes I make to this policy in the future will be posted on this page and therefore by continued use of my website means you accept the changes.

 

Information I may collect from you.

•Information that you provide by filling in the contact submission form.  This includes contact details;

oName

oEmail

oPhone

oand any other information you provide in the message box including address.

•If you contact me by either filling in the contact submission form or contacting me directly by phone or email I may keep a record of that correspondence.

•Information that is provided in the contact submission form may also be recorded and stored by YELL Business, (the website hosts).  I do not have control on third party websites such as YELL Business.  Please refer to their Privacy Policy, (link to which can be found on the contact page of my website.

•If work is carried out as part of a service contract between yourself and I then the details mentioned above may be stored for estimates, invoicing, accountancy and banking purposes.

 

Cookies

Cookies are not used on my website.

 

Where I store your personal data

All the information you provide is stored in a safe and secure state, this includes secure servers controlled by YELL Business and FreeAgent, (accountancy software) and NatWest Bank.

Unfortunately, the transmission of information via the internet is not completely secure.  Although I employ measures designed to protect your personal information I cannot guarantee the security of your data transmitted to my website and as a consequence any information is done so at your own risk.  Once I have received your information, I have in place procedures and security features to prevent unauthorised or malicious access.

 

Uses made of the information you provide

I use the information you provide in the following ways:

•To contact you with regards to the service request provided either from the submission form, direct email or phone conversation, (including voicemail messages).

•If a service is agreed I may store your information for contact purposes and any future invoicing, banking and accountancy reference.

•If you are an existing customer I may keep your information and use it to contact you, (either by phone, SMS or email).

 

Disclosure of your information

Any personal information you provide by either the submission form on my website, email, Facebook messenger or phone, (including SMS) is used for my sole purpose and will not be disclosed to any third party unless permission has been specifically granted by yourself.

 

Your rights

You have the right to ask for any personal information I store to be removed.

 

Changes to my privacy policy

The privacy policy may be updated from time to time and therefore you should check it each time you visit my website.